• New Customer Inquiry: We actively engage in discussions with potential clients to explore collaboration opportunities. We identify customer needs and budget, providing professional expertise and recommendations to meet their requirements. Once the details are confirmed, we proceed to the quotation and sample production process.
• Order Placement Notification: Upon receiving a customer's order request, our sales team will confirm the details (same as in Section A) before proceeding to the quotation and sample production process.

After both parties discuss and evaluate the product requirements, collaboration details, and production methods, a quotation (contract) is provided. Once the quotation (contract) is confirmed and signed, the sales team will place an internal order, allowing the prepress team (screen printing/digital printing) to begin design or artwork preparation.

• Customer-Provided Files: Files may require adjustments (processing time varies depending on complexity) before finalization.
• No Existing Files / Requires Artwork or Design: Processing time depends on the complexity of the requested design.

The finalized artwork file will be provided for customer approval. Once confirmed and signed off, the prepress team will proceed with issuing the production work order.

Initial Sample Confirmation: A sample will be provided for customer approval (via photos or physical sample).

Once the customer receives and confirms the sample without issues and signs off, mass production of the order will officially begin.

The production process enters the standard mass production phase, where professional technicians and quality control personnel closely monitor the production to ensure the stability and consistency of the product quality.

After mass production, quality control personnel inspect the products to ensure the quality is up to standard. Any defective items are removed, ensuring that only products of excellent quality move on to the next stage—packaging and shipping.

The shipping personnel will pick, pack, and count the items to confirm the order before it proceeds to logistics for delivery.